Maharashtra Jobs Customer Service

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Hiring Organization-Apertum Online Pvt. Ltd

Title of the job– Customer Service

Job Location-907, Lodha Supremus, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013

Salary Per Month –20000/-INR

Employment Type- Full-Time

Job Description For Maharashtra Jobs Customer Service-

Job details
Benefits & Perks
Paid time off
Job Type
Full-time
Benefits
Pulled from the full job description
Paid time off
Full Job Description
Company Description

Aperture Online is a leading B2B technology and operations service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry.

Aperture offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.

Age Limit For Maharashtra Jobs Customer Service-

You must be at least 18 years old
This is completely free, you can apply for free you too all the Latest Govt Job Hurry up, to know Employment News. We have presented all the New Govt Jobs so let’s talk Our website does not demand money from anyone, nor should you give money to anyone, this is our advice in the name of job

Eligibility For Maharashtra Jobs Customer Service-

Key Responsibilities:

Handling customer queries on Web Chat, E-mails, and Social Media
Educate current and potential customers with product and service information
Maintain accurate customer records
Identify and escalate priority issues to the Team Leader and Ops Team
Actively participate in team meetings
Key Performance Indicators:

Handle all queries in a polite, professional manner
Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
Educate customers on services and processes
Escalate any issues to the Team Leader
Achieve agreed on KPIs and Objectives
Adhere strictly to shift schedules
Adhere to laid down internal policies, procedures, and processes
Work collaboratively with the team

Qualifications
A Bachelor’s degree from any stream if a Fresher
Minimum HSC with a minimum of 2 years of relevant experience
Passionate about customer care
Good typing skill
Fluent in written and spoken English
Must be time flexible and able to work in a rotational shift system including Public holidays and weekends
Positive attitude
Able to work well under pressure and under minimum supervision
A fast learner who is able to work with set targets
Job Location: Andheri East

Additional Information
IT Asset provided
5 Days working
Paid leaves of 21 days
Annual Bonus
Referral hire Program
Team Outings
Education allowance (Training courses, Udemy, Coursera, etc.)
Night Shift Allowance
Overtime Payment doubling every year in India. To keep you updated with every latest Sarkari Naukri (Sarkari Naukri) announced, we are adding new opportunities regularly

How To Apply Maharashtra Jobs Customer Service-

If you want to apply for this job, then you have to contact that company by clicking on the Click to Apply button you can talk to the phone number given below or fill in your details on their sub-site, will contact you soon. you too all the Latest Govt Job Hurry up, to know Employment News. We have presented all the New Govt Jobs so let’s talk

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Maharashtra Jobs Customer Service